Member Service Representative - Rosemount Branch

Job in Rosemount, Dakota County, Minnesota, 55608, USA

Listing for: Kaizen Lab Inc.

Full Time position
Listed on 2026-09-06

Job specializations:

Customer Service/HelpDesk
Bank Customer Service, Customer Service Rep

Salary/Wage Range or Industry Benchmark: 20 - 24.5 USD Hourly USD 20.00 24.50 HOUR

Position: FT Member Service Representative - Rosemount Branch

Member Service Representative

Full Time

Flexible schedule between the hours of 8:15 - 5:15 M-F and 2-3 Saturdays a month. (schedule may vary)

Hourly Rate: $20.00 hr.

- $24.50 hr. Depending on experience.
Plus, Monthly Incentives, Quarterly Bonuses, Referral Opportunities

Medical
Dental
Vision
Life
STD
LTD
Generous PTO
Tuition Reimbursement
401(k)/Retirement Plan with up to a 6% matching contribution
Paid holidays

JOB SUMMARY:

To satisfy the needs of our members by providing quick and accurate service in a professional friendly manner. This includes posting transactions, answering inquiries and respond to various member requests by providing routine information on Credit Union products & services, policies including eligibility for membership or referring members to appropriate personnel for more advanced issues. This employee is always expected to maintain a professional appearance and comply with all Credit Union policies and procedures, including Standards of Conduct and Confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides member and team support as described on MY CREDIT UNION's Mission statement.

Represents the Credit Union in a courteous and professional manner, providing prompt, efficient and accurate service in the processing of transactions.

Properly follow security procedures, including but not limited to opening and closing procedures.

Cross sell Credit Union Products and Services

Responsible for regular and predictable attendance including punctuality.

Actively cross sells and maintain up-to-date knowledge on all products and services.

Performs other duties as needed or assigned.

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