Quality Supervisor

Overview

Be yourself at Protolabs

We are an equal opportunity employer, committed to building a diverse team that feels valued in the workplace. We encourage applicants who may not meet every qualification to apply. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any other representation. Diversity drives stronger teams.

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle roles with an entrepreneurial spirit. Our culture focuses on meaningful work and bringing new products to market quickly. We are a diverse team that values smart, genuine, humble, and passionate people.

This role has a five day/week on-site expectation.

The Quality Supervisor will lead on-site day-to-day activities of the QC team, establish quality practices across the team, and oversee the inspection of parts produced in the factory. The role will identify and collaborate with peers and direct reports to implement continuous improvement opportunities within the inspection areas and throughout the factory.

• Lead inspectors and technicians in visual and dimensional inspection processes.
• Oversee daily inspection activities and department areas across shifts.
• Interpret drawings and support GD&T understanding.
• Train team members on inspection methods, processes, and equipment.
• Partner with Design, Engineering, and Quality to improve inspection and quality processes.
• Develop team capability in inspection programming and troubleshooting.
• Guide part disposition decisions to meet customer and workmanship standards.
• Support equipment needs for required inspections.
• Hire, develop, and manage quality staff, including performance reviews, discipline, and timekeeping.
• Support external audits and maintain compliance with ISO 9001, ISO 13485, and other certifications.
• Drive continuous improvement to reduce rework and nonconformance.
• Monitor process performance and use data to improve quality outcomes.
• Provide hands-on leadership in manufacturing to solve problems and strengthen quality culture.
• Perform other related duties as assigned.

• Associates or Technical degree in a relevant discipline or equivalent work experience in a manufacturing environment.
• 2+ years of experience working within a quality system
• 2+ years of supervision experience
• Knowledge, Skills, and Abilities:
• Experience with ISO 9001.
• Familiar with quality systems, inspections and practices and continuous improvement concepts in a manufacturing environment.
• Ownership for capital equipment and its maintenance, working with outside vendors as needed.
• Managing calibration system needs for factory inspection equipment.
• Ability to work in a fast-paced, team-oriented work environment.
• Ability to manage staff schedules to maintain coverage in critical areas.
• Effective management style, compatible with the Protolabs culture: collaborative, flexible, innovative, results-oriented, and change leader.
• Good written and oral communication skills: able to communicate complex information to all levels of the organization.
• Experience with problem solving and lean manufacturing.

• We offer a competitive salary
• Benefits include:
  Health Insurance (Traditional or High Deductible), Flexible Spending Accounts, Health Savings Account (employer contributions), Dental and Vision, Life Insurance, Short-Term and Long-Term Disability
• Paid caregiver leave
• 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours
• 401k with company match and immediate vesting
• Employee Stock Purchase Program at a 15% discounted rate
• Matching grants through the Protolabs foundation
• And more

$80,200 - $107,000 a year

Protolabs offers a competitive total rewards package, and compensation varies based on position, including base wage and other earnings such as incentives and commissions. Actual pay offered varies based on factors including job function, experience, skills, training, education, and certifications.

Proto Labs maintains ITAR-compliant operations in all United States facilities. Due to ITAR regulations, this role is open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Temporary visas are not eligible for hire.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

During the essential duties, the employee may sit, use a computer, keyboard, monitor, and mouse; reach with hands and arms; talk, see and hear. The employee may stand, walk, stoop or kneel and must be able to lift and/or move up to 70 pounds.

Work Environment:

Indoors (air conditioned); nonsmoking; manufacturing area with machinery and noise; eye protection and safety shoes required. Occasionally works in outside weather conditions and near moving parts, in high places, or with exposure to wet or humid conditions, fumes or airborne particles, chemicals, electrical risk, and vibration. Noise level is…