Spa Associate

Overview

Hand and Stone Massage and Facial Spa, located in Rosenberg, 77471, is seeking a Spa Associate specializing in front desk sales. A Spa Associate at Hand & Stone plays a crucial role in creating an outstanding experience for guests by providing excellent customer service and administrative support.

• Flexible schedule
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement

• Providing excellent customer service, including greeting guests and building client relationships.
• Communicating information about services, promotions, and sales.
• Meeting sales goals and selling memberships, gift cards, and upgrades.
• Managing administrative tasks such as answering phones, booking appointments, and filing.
• Assisting with daily spa maintenance and upholding cleanliness standards.
• Working as a team player with a positive attitude.
• Assisting the Leadership Team with various tasks.
• Promoting the health and wellness benefits of massage therapy.
• Performing other duties as assigned.

• Customer service experience, preferably 1-2 years or more.
• Sales or retail experience, with salon/spa experience being a plus.
• Technical skills, such as knowledge of Microsoft Office, spa management software (like Millennium or Spa Soft), and basic computer skills.
• Strong soft skills including excellent communication, interpersonal skills, a positive attitude, reliability, organizational skills, and the ability to multitask and handle stressful situations.
• Availability for flexible hours, including nights and weekends.
• A high school diploma or equivalent education.
• Being 18 years or older.
• Must be self-motivated, confident, and extroverted.
• Ability to start and maintain conversations with guests.
• A strong drive to achieve sales targets.

Overall, the role of a Hand & Stone Spa Associate requires a blend of customer service, sales, and administrative skills to ensure a positive experience for spa clients.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.