Leasing Associate
Listed on 2026-05-14
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
Overview
Continental Properties is looking for an enthusiastic and customer‑centric Leasing Associate to join our team at the Springs at Summer Park residential apartment community in Rosenberg, TX.
You will guide your own success by achieving leasing goals and building professional relationships with prospective and current residents. Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. You will report to the Community Manager of the property.
Position Specifics- Full‑Time
- Pay: $19.00-$21.00 per hour
- Additional earning potential through position‑specific performance incentives
- Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best by inspecting and preparing tour‑ready units and maintaining a clean, inviting model and tour path daily.
- Drive leasing success from first contact to move‑in. Being the leader on inquiries, conducting tours, following up with prospects, and coordinating seamless move‑ins while leveraging creative marketing, advertising, resident events, and technology to achieve revenue and occupancy goals.
- Ensure a best‑in‑class resident experience by managing prospect and resident follow‑ups, conducting move‑in inspections, and supporting lease renewals and occupancy tracking, all while maintaining full compliance with Fair Housing, Tax Compliance, and applicable regulations.
- Brings proven sales and customer service experience with a genuine passion for creating an exceptional resident experience.
- Can work a flexible schedule—including weekends, evenings, and holidays—because great service doesn’t clock out at 5.
- Comfortable balancing desk work with being on your feet—touring the community (for a period of up to 8 hours), climbing stairs, cleaning units, managing social media, and using standard office tools like computers and phones throughout the day.
- Career Growth: Tools, training, and opportunities for a meaningful career with long‑term growth potential. Paid professional memberships, certifications, and tuition reimbursement.
- Mental Health & Wellness: Comprehensive mental health support including counseling sessions and wellness resources.
- Balance: Generous vacation time, paid holidays, and company‑paid half‑days during designated months.
- Community & Connection: Informal gatherings, lunches, events, volunteer opportunities, and a vibrant social culture.
- Culture of Belonging: Inclusion, Diversity, Equity & Allies initiatives and business resource groups fostering an inclusive work environment.
- On‑Site Living: Discount on on‑site apartments.
- Performance Incentives: Incentive programs including commissions, quarterly and year‑end bonuses based on community performance.
- Industry‑Leading Benefits: Medical, dental, vision plans, flexible spending accounts, 401(k) with company match, life and disability insurance.
- Family Support: Paid parental leave and fertility resources for family‑forming.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.
For the benefit of our residents, the communities we serve, and our co‑workers, all applicants are required to pass a post‑offer criminal background check prior to joining the Continental team.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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