Senior Database Management Lead ( Foundation

Job Description

The Senior Database Management Lead is responsible for the administration, maintenance, and optimization of The TSTC Foundation's constituent relationship management (CRM) database and related advancement systems. This role supports advancement operations and fundraising functions by ensuring data integrity, maintaining system reliability, developing reporting and analytics, and supporting effective use of donor and advancement data across the Foundation.

Working collaboratively with advancement leadership, development staff, and Foundation stakeholders, the Senior Database Management Lead manages database processes, supports user training and adoption, develops reports and insights, and helps align system functionality with fundraising, stewardship, and advancement operations priorities. The role also supports data governance, process consistency, and continuous improvement efforts that strengthen donor data management and operational effectiveness.

The Senior Database Management Lead serves as the Foundation's lead operational resource for CRM administration, donor data management, advancement reporting, and database support. Through strong analytical capability, systems administration, user support, and collaboration, this role contributes to effective fundraising operations, reliable advancement reporting, and the strategic use of donor and constituent data.

Anticipated salary range is $62-63k annually, based upon background, education and experience. Additionally, full state benefits and health insurance paid at 100% are available for this position.

The employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.

Administers, maintains, and supports The TSTC Foundation's Salesforce for Non Profits, Marketing Cloud, (within Salesforce), Omatic, Go Fund Me  Pro, and Awarded (scholarships) platforms and related board of directors or donor management systems. Oversees database setup, user support, data maintenance, and routine system administration activities to ensure data integrity, usability, reliability, and alignment with Foundation operations and fundraising needs.

Maintains the accuracy, consistency, security, and integrity of donor and constituent records through data entry standards, routine audits, data hygiene practices, record updates, imports, exports, and ongoing maintenance activities. Supports backup processes, record quality controls, and database procedures which promote reliable advancement data, donor confidentiality, and reporting.

Develops and maintains reports, dashboards, and data summaries related to donor activity, fundraising performance, engagement trends, campaign progress, and advancement operations. Analyzes donor and advancement data to identify patterns, support segmentation and prospecting efforts, and provide insights that inform fundraising strategy, stewardship, and leadership decision‑making.

Provides day‑to‑day Salesforce support for the TSTC Foundation users, including troubleshooting issues, responding to questions, maintaining user documentation, and supporting system adoption. Develops and delivers training, guidance, and user resources to promote consistent and effective use of advancement systems and donor data tools.

Identifies opportunities to improve Salesforce database processes, reporting workflows, user experience, and advancement operations through system enhancements, process refinements, and improved data practices. Recommends and supports implementation of user‑focused improvements that strengthen system effectiveness and alignment with development goals.

Collaborates with Advancement Operations, Development Officers, and Foundation leadership to support fundraising operations, reporting needs, events, campaigns, and…