Arena General Manager - Fort Bend Epicenter

GENERAL MANAGER - Fort Bend Epicenter Sports Facilities Management, LLC

LOCATION:

Houston, TX

DEPARTMENT: OPERATIONS

REPORTS TO:

VICE PRESIDENT OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

Fort Bend is a premier sport and entertainment destination focused on improving the health and economic vitality of Rosenberg, TX. With over 230,000 square feet of flexible, state-of-the-art event space, The Epicenter hosts concerts, sporting events, trade expos, graduations, galas, and community celebrations. With seating for 8,600 guests and the ability to expand to 10,000, it's a dynamic hub where entertainment, culture, business, and community come together to create unforgettable moments and lasting connections.

You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Fort Bend is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

The General Manager is responsible for the financial and operating performance. The objectives for this position include:

• Optimizing overall profitability
• Creating a positive relationship with client and stakeholders
• Creating a culture of accountability which supports the organizational values
• Meeting or exceeding annual growth objectives
• Facilitating interdepartmental collaboration
• Employee retention and staff development
• Development of employee and operating policies
• Implementation of major business initiatives
• Implementation of solutions and systems that support the seven areas above
• Manage overall Food and Beverage operations
• Manage overall event operations

• Analyze operations to evaluate the performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
• Appoint department heads or managers and assign or delegate responsibilities to them
• Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
• Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
• Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
• Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
• Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
• Implement corrective action plans to solve organizational or departmental problems
• Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
• Day to day management of all venue vendors/subcontractors – HVAC, Plumbing, Electrical, Cleaning, Security, Trash/Recycling
• Represent the organization and promote its objectives at official functions, or delegate representatives to do so
• Serve as liaisons between organizations, shareholders, and outside organizations
• Administer programs for selection of any site location, potential construction needs,…