Quality Technician

Quality Technician

The Quality Technician supports the execution and continuous improvement of quality processes across the Rosenberg Plant and Distribution Center. Working closely with Production, Distribution Center Operations, Engineering, Supply Chain, and other functional teams, this position helps ensure that incoming materials, work-in-process, and finished products meet internal requirements, customer specifications, and applicable quality and regulatory standards before release or shipment.

The Quality Technician performs inspections, maintains quality records, manages nonconformance documentation, supports root-cause investigations and corrective actions, and helps sustain the company's Quality Management System. This position serves as an important connection between quality engineering requirements and shop-floor execution by ensuring that established quality processes are consistently followed, accurately documented, and effectively maintained.

The Quality Technician ensures that quality activities and decisions are supported by complete and accurate information, reinforcing the principle that Data is the Source of Truth. The position also supports Engineering, Quality, and Compliance initiatives that contribute to Wire Co's operational objectives and Five-Year Strategic Growth Plan.

The Quality Technician must exhibit and proactively motivate others in the behaviors of the Wire Co Business System (WBS):

• Teamwork - welcomes an environment of inclusiveness and healthy debate that reflects our team's strength
• Accountable – celebrates our successes, learn from failures, avoid excuses, and own the outcomes of our efforts
• Self-Aware – demonstrates an understanding of our strengths and needs, considering how our actions impact others
• Noble Intent – acts in the interests of others, approaching our work with integrity to ensure the best outcome
• Determined – takes initiative, share ideas and find solutions to win and achieve our goals
• Transparent – promotes open and honest communication and constructive feedback for clarity and truth
• Curious – seeks knowledge and outside input to test our way of thinking, challenging the status quo

Essential Duties and Responsibilities

• Support the effective implementation and maintenance of the Quality Management System in accordance with ISO 9001, applicable API Q1 requirements, company procedures, and customer specifications.
• Execute established quality processes to verify that materials and products meet internal, customer, regulatory, and contractual requirements before release or shipment.
• Perform receiving, in-process, final, and pre-shipment inspections in accordance with approved procedures, specifications, control plans, inspection plans, work instructions, and customer requirements.
• Use appropriate inspection, testing, and measurement equipment to evaluate product characteristics and document inspection results.
• Verify product identification, labeling, packaging, preservation, quantity, reel condition, and traceability before product release or shipment.
• Identify suspect or nonconforming material and initiate appropriate containment, segregation, and material-hold activities.
• Maintain accurate identification, status, and physical segregation of held, rejected, rework, scrap, and other nonconforming materials.
• Initiate, document, track, and support the timely closure of Nonconformance Reports.
• Coordinate nonconforming-product disposition activities, including rework, scrap, return, and use-as-is dispositions, within established procedures and approval-authority requirements.
• Support First Article Inspections, Production Part Approval Process requirements, and related quality documentation when applicable.
• Perform or support routine root-cause investigations using approved problem-solving methods, including 5 Why analysis.
• Support corrective and preventive actions by documenting assigned activities, monitoring completion dates, and verifying implementation.
• Escalate significant or recurring quality, compliance, traceability, or product-release concerns to the Quality Manager and appropriate operational leadership.
• Support internal, customer, regulatory, and…