PT Service Manager

Job Details

Job Location:

202 - Rose Rich Shopping Center - Rosenberg, TX 77471

Salary Range: $12.00 - $13.00

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

• Exercise good judgment and initiative to supervise and direct the activities of the store.
• Maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service.
• Organize work to maintain a smooth workflow.
• Communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees.
• Be cooperative and professional at all times; keep confidences, maintain good working relationships with co‑workers and management, follow both written and verbal directives/assignments.
• Learn and understand the accurate use of all equipment and policies and procedures.
• Recognize urgent situations.

• Minimum 3 months of supervisory experience (key carrier, shift lead, team lead) in a similar retail environment or minimum 6 weeks of experience as sales/cashier at Melrose.
• Promotions to sales/cashier or shoe associate with less than 45 days of employment at Melrose require a minimum of 2 months of prior supervisory experience that can be verified.
• Must fill out a promotion request form and submit it to HR.
• Typical Physical Demands: requires full range of body motion, including walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye–hand coordination; requires extensive standing and walking; occasionally lifting up to 50 lbs.; requires working under stressful conditions and occasional extended hours.

• Bronze & Silver Stores – must be at least 18 years old; if still in high school must be a senior.
• Gold & Platinum Stores – must be at least 18 years old and not in high school.