Softline Merchandising Specialist

Overview

Job Title:

Soft Line Merchandising Specialist

Department:
Donated Goods Program (DGP)

Reports To:

Store Manager

FLSA Status:
Non-Exempt

Mission Support:

Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet today  and tomorrow  workforce needs. Powered, in part, by donations and retail customers, we change lives through the power of work.

Position Summary:

Responsible for sorting through soft line donations, separating sellable items from outlet products, and ensuring these items are appropriately hung on hangers and by department and category. Price basic clothing items using default pricing standards and name-brand clothing items according to GWH Guidelines. Responsible for processing these soft line donations from the backroom, ensuring merchandise is ready to be moved to the sales floor.

Responsible for performing assigned duties and working within the framework of GWH  Mission and all policies and procedures. To ensure the efficient and cost-effective operation and stewardship of GWH donations to maximize profitability and enhance our Mission.

• Sort soft goods (clothing, linens, etc.) according to GWH guidelines to maximize production.
• Price merchandise by using the current GWH baseline pricing guidelines.
• Keep abreast of industry trends, merchandising, and competitive pricing.
• Carefully inspect all items to ensure they meet GWH quality standards.
• Hang all approved sorted goods on appropriate hangers.
• Ensure that all hung goods are placed in size order by department.
• Ability to work quickly to meet the required GWH production standards.
• Greet each customer and assist with basic questions about store operations and merchandise as needed.
• Assist with keeping production supplies available.
• Assist with loading and unloading merchandise as needed.
• Receive and record donations as needed.
• Assist with sorting donations according to GWH guidelines as assigned.
• Assist with the security and safety of GWH associates and property.
• Assist in floor recovery as needed.
• Perform necessary janitorial work.
• Performs other duties as assigned by Management.

• Demonstrate professionalism and present a friendly, cooperative attitude.
• Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
• Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
• Must be punctual, have dependable attendance, and maintain an appropriate appearance.
• Must safely conduct work; maintain good housekeeping standards, have all the aisles and pathways to fire exits clear and free from clutter, and keep work areas neat and clean.
• Adheres to local, state, and federal laws and regulations.

• High school diploma or equivalent preferred.
• Retail sales experience is preferred.
• Ability to communicate and interact well with a variety of personality types.
• Ability to work a flexible schedule.
• Must have reliable transportation.

The ability to continuously stand/walk for the duration of a shift, frequently push/pull, occasionally bend/stoop/crawl/kneel/reach above shoulders, and climb a ladder. Able to lift up to 40 lbs. (fixture parts, cartons of product).

An indoor work environment with exposure to outside temperatures. The noise level in the normal work environment is usually moderate.

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