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Customer Care Advocate: AutoPay & Loan Guidance
Job in
Roseville, Placer County, California, 95678, USA
Listed on 2026-07-31
Listing for:
Medium
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Good Leap seeks a Customer Care Advisor in California to guide borrowers after project completion, enroll them in autopay, and discuss additional financial products. You will manage live calls, update records, and hit performance targets daily.
The role emphasizes product knowledge, CRM usage, and adherence to documented processes. Training begins on day one with clear growth paths into leadership and specialized tracks.
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