Guest Experience Specialist — In-Store & BOPs
Listed on 2026-10-06
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Macy's is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience. You will support BOPS, returns, order pickups, and other assigned tasks while upholding Macy's service standards.
The role emphasizes multitasking, problem-solving, customer-first service, and flexibility for evenings, weekends, and holidays, with a focus on building lasting customer relationships and ensuring a welcoming store environment.
The following position is for a Guest Experience Specialist — In-Store & BOPs with Macy's.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Roseville, CA, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 32.000 - 42.000.
We aim to respond to suitable candidates as soon as possible.
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