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Customer Care Pro — Loan Solutions & Autopay Expert
Job in
Roseville, Placer County, California, 95678, USA
Listed on 2026-07-31
Listing for:
GoodLeap, LLC
Full Time
position Listed on 2026-07-31
Job specializations:
-
Finance & Banking
Banking & Finance
Job Description & How to Apply Below
Good Leap, LLC is seeking a Customer Care Advisor in Roseville, CA. You will lead outbound calls to guide borrowers through loan terms, enroll them in autopay, and handle cross-sell opportunities. You will manage notes, escalation routing, and maintain high-quality documentation while supporting customers with fintech loan products.
The role emphasizes active engagement, product knowledge, and adherence to performance targets, with opportunities for growth within the loan and fintech ecosystem.
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