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Customer Care Advisor: Loan & Autopay Expert

Job in Roseville, Placer County, California, 95678, USA
Listing for: GoodLeap
Full Time position
Listed on 2026-08-05
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 45000 - 52000 USD Yearly USD 45000.00 52000.00 YEAR
Job Description & How to Apply Below

Good Leap is seeking Customer Care Advisors in Roseville, CA to guide borrowers through loan terms after home solutions projects. You will manage structured outbound calls, enroll customers in autopay, and discuss additional financial products with care and accuracy.

In this role you will navigate the loan system, document outcomes, and collaborate with mortgage and solar specialists. Strong communication and CRM experience help you meet performance targets and grow within the company.

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