Dispatcher II

description
answer the call
join the roseville police department in the role of dispatcher ii.
dispatchers play a vital role in public safety, serving as the “first” of the first responders and a line of communication between the community and our public safety agencies.
as a dispatcher, you’ll be cross-trained to handle law enforcement, fire and medical emergency calls, often providing life-saving instructions and sense of comfort and calm until additional resources arrive. You’ll also provide non-emergency assistance, including dispatching animal control and assistance for water, sewer, electric utility and street maintenance.
roseville offers a competitive salary and comprehensive benefits package, opportunities for growth, and an engaging culture where innovation and collaboration thrive.
the human resources department is accepting applications for the position of dispatcher ii in the police department. The normal work schedule will be a 10 hour shift that will include working nights and weekends.
the city of roseville is committed to an inclusive and supportive workforce and workplace. We are engaged in understanding the backgrounds and perspectives of our colleagues and those we serve. Our organization is unified in this commitment, because we believe this produces the best results for our organization and community.

to answer emergency and non-emergency calls for police, fire and other city services; to prioritize calls and dispatch police, fire, or other emergency units as appropriate; to perform related specialized record keeping; and to perform clerical work as required.

this is the journey level class in the dispatcher series and is distinguished from the i level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the i level.

receives general supervision from a communications supervisor; may receive technical and/or functional supervision from communications training officers, as appropriate.

may exercise technical supervision over dispatcher i level personnel, as assigned.

• two years of experience performing duties similar to that of a dispatcher i with the city of roseville.

and

• equivalent to completion of the twelfth (12th) grade ged, or higher level degree.

and

• some positions may need to possess a valid california driver’s license as required by the position by date of appointment.
• must obtain a california peace officers standards and training commission (p.o.s.t.) public safety dispatcher basic certificate within one year of appointment.
• must obtain national academies of emergency dispatch (naemd) emergency medical dispatch certificate within one year of appointment.

detailed information on the city of roseville recruitment practices can be reviewed on the frequently asked questions page.

the city of roseville defines “accredited college or university” as an institution of higher learning and must be listed on the united states department of education database of accredited post-secondary institutions and programs website (Use the "Apply for this Job" box below)..

credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification.

the following options apply to the evaluation of college degrees from countries outside the united states:

• educational…