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First-Line IT Service Desk Technician
Job in
Roseville, Placer County, California, 95678, USA
Listed on 2026-05-31
Listing for:
First American
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
First American is seeking a support role in Roseville, CA, focused on providing first-line support for internal customers. This position involves troubleshooting various technology issues through phone, chat, and ticket systems while adhering to KCS and ITIL methodologies.
Qualifications include a two-year technical degree or equivalent experience, and at least one year in a customer service or technical support environment. The pay ranges from $20.31 to $27.09 per hour, with a focus on delivering excellent customer service and maintaining accurate documentation.
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