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Systems Engineer

Tier 2 CCaaS & Voice Systems Engineer

Job in Roseville, Placer County, California, 95678, USA
Listing for: Wollborg Michelson Recruiting
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    Systems Engineer
  • Engineering
    Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Wollborg Michelson Recruiting is seeking a Tier 2 Contact Center Technology Support Engineer in Roseville, California. This role involves providing advanced technical support for cloud-based contact center platforms and related voice technologies, troubleshooting issues, and maintaining systems like call routing and IVR. Candidates should have strong troubleshooting skills and experience in contact center technologies. Knowledge of networking concepts and performance analysis is essential.

The position offers an opportunity to work in a collaborative environment with a focus on operational efficiency.
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