Core Systems Analyst

Reporting directly to the Core Systems Manager, the Junior Core Systems Analyst plays a vital role in the operational support of our core banking systems and related ancillary applications. In this in-office position, you will help manage daily core banking functions, resolve technical issues, administer user access, and actively contribute to system enhancements and integrations. If you have a foundational background in banking systems and a passion for optimizing technical processes, this is an excellent opportunity to grow your career.

• Daily Operations:
  Support the day-to-day operations of Fiserv DNA, Q2, and other applications, including batch monitoring and ensuring optimal system performance.
• Troubleshooting:
  Investigate and resolve moderately complex system, data, and integration issues.
• System Administration:
  Maintain and manage system configurations, parameter settings, and user access controls.
• Incident Management:
  Ensure strict adherence to change, incident, and problem management processes. Monitor vendor ticketing systems to guarantee accurate documentation and timely resolution.

• Upgrades & Testing:
  Coordinate and support system upgrades, patches, and enhancements. Perform detailed testing (UAT, regression, and performance) and validate results.
• Business Analysis:
  Analyze business requirements and translate them into actionable system solutions in partnership with the Core Systems Manager.
• Integrations & Data:
  Support integrations between core and peripheral systems. Develop and maintain reports, queries, and data extracts tailored to business needs.
• Process Optimization:
  Assist in the automation of workflows and data processes. Identify operational inefficiencies and implement proactive improvements.
• Stakeholder Communication:
  Collaborate with IT, business units, and vendors to analyze requirements and provide technical assistance. Clearly communicate system changes and upgrades to internal stakeholders.
• Vendor Management:
  Monitor vendor performance and escalate unresolved issues as necessary.
• Community Reinvestment Act (CRA):
  Complete a minimum of 10 volunteer hours per year (typically scheduled during business hours; this is compensable time, and mileage is reimbursed).
• General Duties:
  Perform other duties as assigned. (
  
  Note:
  
  This position has no supervisory responsibilities).

• Bachelor’s degree in information technology, Computer Science, a related field, or an equivalent combination of education and experience.
• Minimum of 1–3 years of experience working in banking and with core banking systems.
• Experience with project management methodologies and the Software Development Life Cycle (SDLC) is highly preferred.

• Moderate to advanced understanding of core banking systems, databases, and financial applications.
• Basic knowledge of API integrations and the ability to analyze logs and debug issues.
• Hands‑on experience with Fiserv DNA and Q2 systems is strongly preferred but not required.
• Ability to multitask efficiently, adapt to changing priorities, and thrive in a fast‑paced environment.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.