Platform Engineer

Platform Engineer

The Platform Engineer designs, implements, and maintains the cloud infrastructure, automation, and platform services that enable software engineering teams to develop, deploy, and operate business applications efficiently and securely. This role works within the Platform Engineering & Software Development team and partners with IT Operations, Information Security, Software Support, and business stakeholders to build reliable cloud infrastructure, CI/CD pipelines, deployment automation, application security integrations, and operational tooling.

The Platform Engineer will also serve as a hands-on AI solutions builder. This individual will design and develop AI agents, AI-enabled workflows, and internal automation solutions that reduce manual effort, improve employee productivity, and support title and escrow operations.

Platform Engineering and Cloud Infrastructure

• Design, implement, and maintain Microsoft Azure infrastructure supporting business-critical applications.
• Build and support secure, scalable, and reliable cloud platform services.
• Configure and maintain Azure serverless components, including Azure Functions.
• Support Azure resources such as Storage Accounts, Key Vault, and API Management.
• Develop reusable infrastructure components using Infrastructure as Code principles.
• Partner with software developers to improve application architecture, deployment reliability, scalability, and operational performance.
• Participate in platform lifecycle planning, upgrades, technical evaluations, and continuous improvement initiatives

CI/CD and Developer Enablement

• Design, build, and maintain CI/CD pipelines using Azure Dev Ops.
• Develop deployment automation using YAML, Power Shell, and Infrastructure as Code.
• Create reusable pipeline templates, deployment processes, and self-service tools that improve developer productivity.
• Automate application and database deployments across development, testing, and production environments.
• Assist development teams with build, deployment, configuration, and environment-related issues.
• Participate in release planning, deployment readiness reviews, and production support.
• Review pull requests for deployment, configuration, security, and platform-related considerations.
• Apply working knowledge of C#  when reviewing application changes and collaborating with software developers.

AI Agents and Intelligent Workflow Development

• Design, build, test, deploy, and maintain AI agents and AI-enabled workflows that support title and escrow operations.
• Work directly with operational teams to understand business processes, identify inefficiencies, and translate business needs into practical AI solutions.
• Develop AI-based tools that assist with information retrieval, document processing, workflow coordination, quality control, decision support, and other operational activities.
• Integrate AI agents with approved applications, APIs, databases, and internal knowledge sources.
• Use orchestration, prompt design, retrieval-augmented generation, structured outputs, and workflow automation to create dependable business solutions.
• Establish appropriate validation, monitoring, human-review, security, and data-handling controls for AI-enabled processes.
• Evaluate AI development platforms, models, frameworks, and tools for potential business use.
• Use AI-assisted development tools to accelerate prototyping and delivery while maintaining appropriate testing, security, and change-management practices.
• Document AI solutions, data flows, limitations, support procedures, and operational controls.

SQL and Business Reporting

• Write and maintain SQL queries used for operational reporting, troubleshooting, analysis, and application support.
• Develop and modify reports using SQL Server Reporting Services.
• Work with business stakeholders to translate reporting needs into accurate and useful reports.
• Review report logic, data relationships, filters, and calculations to help ensure accurate results.
• Troubleshoot report performance and data-quality issues.
• Support the automation and modernization of recurring operational reports. Specifically, PowerBI knowledge for potential migration preferred.

Dev Sec Ops  and Application Security

• Integrate security testing and controls into software delivery pipelines.
• Configure and maintain Snyk and Stack Hawk application security tools.
• Partner with developers to identify, prioritize, and remediate security vulnerabilities.
• Automate security scanning and validation within CI/CD processes.
• Support security audits, compliance initiatives, and application-hardening activities.
• Help establish secure development and deployment standards.

Cloud Networking and Edge Services

• Administer Cloudflare services, including:
• Web Application Firewall
• DNS management
• SSL/TLS configuration
• Traffic routing and performance optimization
• Support secure connectivity between cloud services, applications, and business systems.
• Investigate and respond to application availability, networking, DNS, and security issues.
• Assist with the…