Veterinary Hospital Manager

Are you a dedicated and dynamic leader with a passion for leadership and animals? Do you thrive on driving growth while fostering a positive, collaborative, and compassionate team environment?
Arbor View Veterinary Clinic is seeking an enthusiastic Veterinary Hospital Manager to join our growing team!

At Arbor View Veterinary Clinic, we are committed to providing high-quality, personalized care to our patients while building lasting relationships with our clients. As we continue growing, we are looking for a leader who can help guide our hospital into its next chapter of success. As our Hospital Manager, you will play a crucial role in shaping the future of this thriving hospital, strengthening operations, enhancing profitability, and nurturing a culture rooted in excellence and compassion.

If you're ready to lead a dedicated team within a growing and thriving established practice, we want to hear from you!

As Hospital Manager, you will be an essential part of the leadership team, working closely with the Managing Veterinarian to ensure efficient and profitable hospital operations. You will drive revenue growth, manage expenses, and cultivate a culture centered around exceptional patient care and client service.

This role requires strong on-site leadership presence, as regular in-person interaction with clients and team members is fundamental to success.

• Full ownership of P&L, accountable for hospital performance
• Partner with regional leadership to identify trends and forecast hospital needs
• Manage accounts receivable
• Oversee inventory management and control facility and administrative costs
• Manage payroll for hospital staff
• Develop team schedules and actively manage labor costs
• Champion positive change and promote best practices
• Lead process improvement across client service, operations, and administrative workflows
• Implement new technologies and initiatives to enhance efficiency
• Establish and foster a positive, collaborative hospital culture
  
  Track and maintain current licensure for all DVMs
• Provide coaching, feedback, and manage challenging conversations professionally
• Demonstrate and reinforce exceptional client service standards

• Bachelor’s degree in Business or related field preferred
• 3–5 years of experience in a leadership or managerial role
• Strong background in customer service
• Experience in a veterinary hospital, healthcare, retail, or service-based industry with increasing responsibility preferred
• Financial acumen and comfort managing budgets and performance metrics
• $75,000 – $90,000 Annual Salary (commensurate with experience)
• Health Insurance Benefits
• Free Mental Health Benefit Options
• 401(k) with Company Match
• Competitive PTO Plan
• Continuing Education Stipends
• Supportive, Team-Focused Work Environment
• Commitment to Fair Work-Life Balance

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all.

At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.