PT Sales Associate

Job Details

Job Location:

Roseville Galleria - Roseville, CA 95678
Position Type:
Part Time
Education Level: High School
Salary Range: $18.59 - $20.69 per hour

Travel Percentage :
Up to 25%

Job Shift: Any
Job Category:
Retail

Lovesac is a fast‑growing furniture company dedicated to helping people fill their homes with Total Comfort™. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered right to the door, allowing our customers to live the life they want to live.

Our mission started with Sacs, a seat far better than a classic beanbag, made with repurposed Durafoam and designed to reduce environmental impact while providing cloud‑like comfort. We then expanded to Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown, but our goal remains to create truly adaptable, comfortable furniture that can be with you for life.

At Lovesac we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. This culture, called Top Ambition, aims to excel in our industry while making a meaningful impact on the world. We are driven by love (because it matters) and dedicated to promoting love and happiness in all aspects of our work.

As a Lovesac Sales Associate, you will create a welcoming and engaging in‑store experience and help customers design our products to fit their style and space. If you are passionate about sustainability, enjoy building relationships, and are dedicated to making every customer experience extraordinary, join our Lovesac Retail Team.

• Actively engage with customers using our Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase, focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company‑provided tools and communication methods.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations, including opening & closing the store, inventory, exchanges, marketing, promotions, and ensure they are followed to company standards.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

• Core Values:
  Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
• Table‑Stakes Values:
  Willing to Sweep Floors, Grit, Positive, Self‑Aware, Self‑Starting, Insatiable Learners, Transparency, Customer‑Centric

• Builds Customer Centricity
• Drives Remarkable Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self‑Awareness

• 18 years of age or older
• High‑School Diploma or equivalent
• Minimum of 1 year of experience in a retail or customer service role
• Able to work flexible hours, including evenings, weekends, and holidays
• Able to utilize technology for sales and customer support, including product demonstrations, customer assistance, and internal CRM systems
• Support Lovesac's omni‑channel customer experience by being flexible in assisting in‑person, at home stores, local stores, third‑party vendors, and remote customer service shifts
• Must be able to travel, as required, to local stores, third‑party vendors, and occasional meetings using various forms of transportation
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive data, ensuring privacy, and maintaining safety
• Effective communication skills and ability to manage conflict in a reasonable,…