Case Manager

SUPERVISOR: Area Program Manager Job Code: NA

The Case Manager for Minors and Non-Minor Dependents in the Transitional Housing Program (THP) provides direct support and intensive case management services to assist Transitional Aged Youth (TAY) ages 16 to 21 years, with meeting individualized goals while connecting them with resources in the community. The position is collaborative and coordinates care on an interdisciplinary team.

QUALIFICATIONS :

Required:

• Bachelor's Degree in one of the following areas:
  Marriage, Family and Child Counseling, Child Psychology, Child Development, Counseling Psychology, Social Psychology, Clinical Psychology, Educational Psychology, Education with an emphasis on Counseling, Social Work or Social Welfare, an area that includes counseling or psychotherapy content required for licensure as a Licensed Professional Clinical Counselor
• OR , a Bachelor’s Degree in one of the following areas:
  Human Services or Behavioral Science,
  AND two (2) years of experience in a public or private child welfare social services setting, with specific experience working with TAY 16 – 24 years of age.
• OR, CCL approval as an Excepted Case Manager prior to start date
• Experience working with the TAY population
• Knowledge of Microsoft Offices applications
• Demonstrated skills in case work, group work and case coordination
• Understanding of transformational care planning and targeted case management principle of service delivery
• Excellent interpersonal skills (verbal and written) with demonstrated leadership in facilitating and linking services among a diverse variety of mental health programs
• Ability to maintain a positive perspective in the treatment and care of emotionally disturbed youth and young adults

RESPONSIBILITIES INCLUDE (but not limited to):

• Program Implementation and Direct Client Services:
• Utilize a variety of approaches to establish and maintain a relationship with youth
• Implement appropriate supervision, authority, and discipline to set limits for behavior and help each resident practice self-control
• Facilitate a high level of youth engagement
• Ensure a health home environment and client-focused programming
• Maintain individual contact with each youth at weekly:
  • Discuss goals and track progress towards goals
  • Understand any medications that they are prescribed, helping them learn how to refill prescriptions as needed
  • Connect youth with community resources
  • Ensure ongoing contact with outside persons and entities such as: natural supports, family, referring agency/case carrying agency, ILP, other and community resources
  • Support ECM and Mental Health services based on trainings by managed care plans and county contracts.
• Support youth:
  • With the development of independent living skills
  • Support the goals outlined in the Transition Independent Living Plan (TILP) and/or the Appraisal Needs and Service Plan
  • Work with youth to identify additional goals and tasks related to employment, education, and housing
  • Establish and monitor client budgets and submit purchase requests
  • Aid youth in their transportation goals, providing guidance on public transportation options and navigating the DMV
  • All social work activities with clients is supervised by the social worker supervisor, generally the Program Manager or Program Director
  • Create care plans and ECM screenings such as depression screening and blood pressure screening.
• Participate in relevant team meetings such as;
  Child Family Team meetings, TDMs, and emancipation conferences
• THP Program Statement
  • Maintain knowledge of THP Program Statement
  • Implement services per the THP Program Statement
• Attend required training to maintain knowledge and certification needed for the performance of the role.
• Staff will be required to cover shifts as needed and on an emergency basis.
• Compliance and Reporting:
• Responsible for completing reports, notes and Medi-Cal paperwork in a timely manner, as applicable
• Responsible for inputting data into the client database within 2 days of change or receipt of information
• Ensure records, documents and paperwork is up-to-date and maintained on-site
• CCL Regulations:
  • Maintain knowledge of CCL Regulations
  • Ensure continuous compliance with CCL and all regulations and external requirements
  • Conducts regular audits and monitors homes where clients reside to ensure compliance with CCL regulations.
• Program Productivity:
• Case Managers are expected to meet productivity standards, as applicable.
• Maintain accurate and billable case notes per Medi-Cal requirements, as applicable.
• Ensure 75% of youth…