Team Leader - Clean Express Auto Wash

## Team Leader - Clean Express Auto Wash Apply locations:
Roseville, MItime type:
Full time posted on:
Posted Todayjob requisition :
R-103046
*
* Location:

** 26429 Gratiot Ave, Roseville, Michigan, 48066
*
* Job Description:

**** Ready to master the art of team leadership? Join our team and start earning $17.50 per hour! Let your leadership journey begin with us!
** As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey.

At Clean Express Auto Wash**,
** we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Leader to leadership roles and beyond.
** Why You’ll Love Working Here
*** Continuous training:
Invest in your development with ongoing training.
* Secure future: 401k plan with a company match of up to 4%.
* Unlimited Wash Club Membership
* Supplied uniforms:
Professional appearance with high-quality uniforms.
* Paid vacation:
Take well-deserved breaks as outlined in our Employee Manual.
* Educational reimbursement
** Where Clean Cars Begin:
Your Role
** As a Team Leader, your role involves supporting the site's facility and operations responsibilities. Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards.
* Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
* Greet customers with long-lasting first impressions.
* Educate customers about the benefits of our Unlimited Wash Club.
* Actively engage with customers pre/post wash for 100% satisfaction.
* Maintain quality assurance through accurate Quality Control checks.
* Lead the team in achieving and sustaining high-quality service.
* Address customer escalations calmly and effectively.
* Operate basic retail equipment and understand the wash process.
* Drive team performance to exceed service standards.
* Foster a positive and collaborative team environment.
* Perform other related duties as required and assigned.
** What You’ll Need to Shine
*** High school diploma or equivalent, or current enrollment.
* Previous sales or customer service experience is a plus.
* Ability to work flexible hours, including weekends.
* Positive attitude, willingness to take direction, and a professional appearance.
* Follow safety guidelines and wear the required safety equipment.
* Aspire for excellence in all tasks, consistently setting an example through leadership.
* Maintain a professional appearance in accordance with appearance guidelines.
* Exceed expectations and uphold accountability in all responsibilities.
* Demonstrate flexibility in working hours, including weekends.
** Work environment and physical demands
*** Required to stand and move throughout the site for the entire shift.
* Ability to work on your feet for an entire shift in a fast-paced environment.
* Ability to work outside in all weather conditions.
* Ability to lift 25lbs.
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