Program Administrative Specialist

Position:Program Administrative Specialist

Job Type: Regular, Full Time

Reports to:Family Supervisor

Positions Supervised:None

Ampersand Families walks alongside youth, families, and communities who have been impacted by the child welfare system with a commitment to build and restore meaningful relationships while centering and upholding a youth’s whole identity.

Ampersand Families strives to strategically address systemic inequity and barriers within the child welfare system, specifically for older youth, youth of color, sibling groups, and relatives and kin. We are seeking professionals who understand the profound impact that child welfare intervention has on the lives of children, youth and families.

Ampersand Families is committed to doing our part to create a more equitable child welfare system.

We provide equal employment opportunity for all persons regardless of race, color, religion, nationality, ethnic background, age, sex, sexual orientation, gender identity, gender expression, disability, marital status, socio-economic status, status regarding public assistance, political affiliation, veteran status, other non-visible differences, and other protected attributes.

Ampersand Families is proud to be an employer of choice with an organizational culture of excellence that embraces continual growth and learning, as well as collegial support and connection. We employ professionals who champion our core values of equity, belonging, dignity, hope, integrity, and leadership.

Salary Range: $51,000 - $64,000

Please note that the salary range listed is not specifically for starting salary, but is the full range for this position.

We are committed to equitable hiring practices which includes offering the highest starting salary based on our agency’s compensation philosophy, and we do not engage in salary negotiations at hiring.

Ampersand Families has a competitive benefit package including Health, Dental, Vision, Life, and Long- term Disability Insurance, Simple IRA Plan, 20 Days of PTO (accrued per year; increases with each year of employment), 10 floating holidays plus Juneteenth and every other Election Day as office holidays, and Paid Family and Medical Leave through the state. Social work licensure supervision is available on site.

Before accepting an offer, candidates are given an opportunity to meet with current staff to get a further sense of the organizational culture and to ask any questions they may have.

Performs administrative support for the organization and its varying departments, with the bulk of that support being for the Family Department.

• Paperwork support, client database updates, record requests, running background studies, billing, preparing reports, paperwork quality assurance, and other tasks as needed.

• Manage incoming family referrals

• Redact documents

• Order food for family retreats and round tables

• Update youth profiles on website

• Assist with Life Books and sending ROI’s for usage consent

• CSSA billing including signature requests and submitting to the Department of Children, Youth and Families

• Redact documents

• Bulk mailing support

• Send Consent and Participation Agreements and Releases of Information to workers

• Create sibling records in case management system

• Participate in monthly CARE team work group

• Purchase and package mailings for CARE support to placed families

• Support Family Connections with resource finding and maintaining the agency’s Community Resource Guide

• Support Community Engagement Specialist with administrative…