Operational Excellence Coordinator

Description McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work.

Ask anyone who knows us - the caliber of our people sets us apart.

Provide organized, consistent and effective project coordination support to the Operational Excellence team, maintain standard work and lessons learned, assist in innovation ideas, and advance McGough’s lean transformation efforts.

• High school diploma or GED required
• 3+ years administrative experience
• Ability to work with multiple project and department leaders, executives, and project teams
• Initiative to work alone
• Organizing processes & stakeholders

• 2- or 4-year degree in construction related field
• 5+ years of administrative experience
• 2+ years of construction experience
• 1-3 years using lean practices (8 wastes, 5S, PDCA, visual management, etc.)
• 1-3 years creating, implementing, and maintaining standards
• AI champion and creation of an agent
• Strong verbal and written communication skills
• Positive attitude, strong work ethic, and innovative
• Ability to manage multiple tasks and prioritize effectively
• Strong team player
• Proficient in computer applications, including Outlook, Excel, Word and other construction software
• Proficient using AI Process-oriented thinker who can clearly define activities, handoffs, and workflows
• Ability to communicate effectively with employees and leaders at all levels
• Strong organizational skills with the ability to manage multiple priorities and maintain accurate documentation
• Comfort in facilitating groups and aligning teams around shared goals and actionable items.
• Ability to take initiative and work independently with minimal supervision
• Embodies personal integrity and keeps confidences
• View every interaction as an opportunity to add value and enhance relationships

• Standard Work Serve as the steward of McGough’s Standard Work system to ensure consistency and enterprise-wide adoption
• Maintain and update Operational Excellence and Standard Work resources on the McGough intranet
• Communicate updates and enhancements to workplace standards clearly and effectively
• Hold teams accountable to commitments while maintaining a respectful and constructive approach
• Collect, document, and monitor data to support improvement initiatives
• Apply Lean tools and methodologies to solve problems and eliminate waste
• Foster a culture of continuous improvement and empower employees to drive change
• Innovation Assist idea submitters through their idea, engaging their leader and key stakeholders Progress “stuck” ideas with category owners Collect information on completed ideas to share within the organization Work with marketing/communications regarding ideas and OE stories Escalate issues and concerns as they come up Keep an eye out for trends or duplicates of ideas to link into lessons learned or standard work Lessons Learned Assist project teams in entering their lessons learned into the database Engage with OE team in updating lessons learned process Work with other internal departments on lessons learned Maintain AI Lessons Learned agent Help connect lessons learned to changes in standards, processes, training, and future project planning Professional Development & Collaboration Build and maintain relationships with operating units, regional offices, and project teams Pursues ongoing professional development through internal programs and external Lean organizations Collaborates to align…