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IT Help Desk Engineer – Level 2; ‑Owned

Job in Roseville, Ramsey County, Minnesota, USA
Listing for: Metro Sales Inc.
Full Time position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Engineer – Level 2 (Employee‑Owned)
A leading office technology provider is seeking an IT Help Desk Level 2 to provide client-facing technical support in Roseville, MN. This role involves analyzing and troubleshooting IT hardware and software issues, documenting service tickets, and collaborating on process improvements. The ideal candidate must have over 4 years of experience in IT support, a strong understanding of Microsoft environments, and exceptional customer service skills.

This position offers various benefits, including health insurance, an Employee Stock Ownership Plan, and opportunities for community involvement.
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