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Service Desk Leader — Hybrid
Job in
Roseville, Ramsey County, Minnesota, USA
Listed on 2026-06-06
Listing for:
CPI Card Group
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
CPI Card Group in Roseville, MN, is looking for a Service Desk Manager to enhance the digital workplace experience across various user groups, including executives and remote employees. The ideal candidate will lead a geographically distributed service desk organization, focused on operational stability and meaningful service improvements.
This hybrid position requires strong leadership skills and a commitment to customer satisfaction while driving automation and tooling improvements to enhance service delivery. Responsibilities include managing daily operations, implementing best practices, and fostering a customer-centric culture.
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