AVP, Information Technology​/Security Officer

AVP, Information Technology / Security Officer

North Star Bank is an independent, locally owned community bank with a proud tradition of sound management and integrity. Established in 1947, we have been continuously committed to providing quality, customized banking service for personal and commercial financial needs. Whether it is assisting a newfound customer or cultivating the current relationship we provide banking solutions convenient for our customers that meets their needs.

North Star Bank proudly reinvests in the neighborhoods in which you live in and continues to serve the community we’ve been part of for more than 75 years.

North Star Bank is looking for a talented and highly motivated Assistant Vice President Information Technology/Security Officer to join our team. This is a well-rounded role directs all aspects of information technology, including infrastructure, business systems, information and facility security, network administration, telecommunication systems and IT support, while ensuring technology investments align with and accelerate business strategy, operational efficiency, and the customer experience.

This leader will be responsible for ensuring the integrity and performance of various information networks, computers, security equipment, and software applications. In addition, provides full support to end users serving as an extension of the internal help desk fielding questions, troubleshooting problems and ensures security measures and backup procedures are in place.

This position plans and carries out policies relating to information technology and security activities. Maintains knowledge and understanding of technological advancements and trends, provides analysis, evaluation and strategy development for system changes to meet the needs of users and enhance the long-term operational and strategic goals of the Bank.

• Working knowledge of network hardware (servers, routers, Meraki switches, hubs, firewalls, MPLS lines, etc.), VMWare, iPads, and multiple software applications to troubleshoot all computer problems including, but not limited to, network connections, printing, passwords, crashes, viruses.
• Ability to perform network configuration using TCP/IP protocol.
• Extensive knowledge of Microsoft Office desktop and server software programs, Office 365, Exchange, and SQL.
• Extensive knowledge and experience with troubleshooting and maintaining computer hardware and maintaining IT contracts for the bank.
• Ensure security and privacy of networks and computer systems.
• Monitor the data protection services in place which supports our evolving business and ensure regulatory, and resiliency requirements are met.
• Plan, coordinate and implement security measures to safeguard information in computer files and ensure virus/Malware/Spyware protection is current.
• Oversee the security aspects of the bank’s alarm system. Ensure security measures are intact.
• Chair the IT Steering Committee. Facilitate and meet quarterly with IT Steering Committee members providing updates to information security systems performance, completed, in process and upcoming projects along with carrying out research and executing networking products and technologies to aid in the Bank’s vision and strategic plan.
• Oversee user access to Network. Set up workstations with computers and necessary peripheral devices. Create user accounts for each employee for network/application and email accessibility, establish individual profiles, set up password criteria, assign groups and establish permissions and ownership of files.
• Provide new employee orientation and guidance to users on how to operate software, computer equipment, security, and review acceptable use policies.
• Maintain accurate log of all bank hardware, software and printer equipment complete with configuration information.
• Maintain updates to the information technology risk assessment and policies on an annual basis in addition to assisting with Exam preparations.
• Act as system administrator for information and security systems; which includes network infrastructure servers, desktops, and telecommunication systems.…