Sales Associate

General Responsibilities

• Greeting and directing customers
• Provide accurate information (e.g. product features, pricing, special orders, etc...)

• Ensure racks are fully stocked
• Coordinate with the Sales team to provide excellent customer service (especially during peak times)
• Engage in positive conversation with customers of all ages
• Help educate customers on our products, including demonstrations when possible
• Complete Customer Checkouts
• Properly Representing the Legacy Toys Brand Experience
• Inventory Management and Merchandising
• Cleanliness on the sales floor and in the backroom
• Make someone’s day a little brighter

• Appropriately representing the Legacy Toys brand in a positive way to everyone while working and away from work as well.
• Engaging with all guests and finding opportunities to re-engage with them throughout their visit in an appropriate and entertaining way.
• Assisting the Store Manager in organizing, planning and implementing strategy and policies
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Communicate customer and team concerns with the Store Manager
• Adhering the Legacy Toys personal conduct policy

• Understanding the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• Completes task with enthusiasm, and positivity (both are contagious)
• You love working with people and have a positive attitude.
• Flexibility to support your team and internally motivated to develop yourself to achieve professional and organizational goals.
• You possess the pace and sense of urgency, while working effectively and enthusiastically in a high volume, high paced environment.
• Demonstrable, successful skills in customer service
• Excellent communication skills
• Regular weekend and evening availability
• Excellent verbal communication, planning and prioritization skills