Xfinity Retail Sales Consultant

Job Summary

Bring your energy, curiosity, and passion — we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance the shopping experience.
• Provide outstanding customer service with all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret account statements and pay bills in the store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade service levels, and process all general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Demonstrate expert understanding and passion for technology, especially Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment, connecting products and services to customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Ability to adjust to a flexible work schedule, including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and move around the store constantly.

• Day‑one benefits: medical, dental, and vision coverage;
  Comcast Xfinity courtesy services; discount tickets to Universal Resorts; paid parental leave; tuition reimbursement up to $8,000 for full‑time employees; paid time off; 401(k) savings plan with up to 6% dollar‑to‑dollar matching.
• …and much more.

Base Pay: $16.50 per hour. Total Target Compensation (Base Pay + Targeted Commission): $24.19 per hour. Commission plans are available for overachievers.

High School Diploma or GED.

• Customer‑Focused;
  Workplace Organization;
  Persuasion;
  Technical Knowledge;
  Teamwork;
  Self‑Motivation;
  Resilience;
  Critical Thinking;
  Problem Solving;
  Communication;
  Professional Integrity.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.