Clinical Center Associate II

## Clinical Center Associate IIApplylocations:
Roswell time type:
Full time posted on:
Posted Todayjob requisition :
R-21068##
*
* Title:

** Clinical Center Associate II
** Job Type:
** Regular##
** Company:
** Roswell Park Comprehensive Cancer Center##
** Department:
** Central Laboratory Services##
** Time Type:
** Full time##
** Weekly

Hours:

** 37.5## FTE:0.9375##
** Shift:
** First Shift (United States of America)##
*
* Summary:

*
* About the Role:

We’re looking for a detail-oriented and welcoming team member to provide clerical support in one of our outpatient centers. In this role, you’ll be an important part of the day-to-day experience for patients, visitors, and clinical staff.  You’ll help keep the center running smoothly by managing schedules, supporting patient interactions, and handling important administrative tasks. If you enjoy staying organized, helping others, and being part of a team in a fast-paced healthcare environment, this role is a great fit.  

The starting annual salary for this position is $47,695 and this can include a full comprehensive benefits package.

What You’ll Do:

Greet and assist patients and visitors in a friendly, professional manner  Answer phone calls, respond to routine questions, and direct inquiries as needed  Schedule and coordinate appointments to support clinic operations  Record and transcribe physician orders accurately  Support the co-pay collection process and related administrative tasks  Maintain organized records while ensuring patient confidentiality  Work closely with clinical and administrative team members to support daily operations  Participate in team activities and help contribute to a positive, collaborative environment      

What You’ll Bring  We’re looking for someone who is organized, dependable, and enjoys supporting both patients and team members.  Strong communication and customer service skills  Ability to stay organized and manage multiple tasks at once  Attention to detail and accuracy in administrative work  Comfort working in a structured environment with clear processes  Ability to handle confidential information with discretion  Team-oriented mindset and willingness to support others  Basic computer skills and ability to learn new systems      Why You’ll Love Working Here:  At Roswell Park Comprehensive Cancer Center, every role plays a part in delivering exceptional care and support to our patients.  

Make a difference:
Be part of a team that supports patients during important moments in their care journey  Supportive environment:
Work alongside colleagues who value teamwork and respect  Stable and meaningful work:
Contribute to operations that help keep patient care running smoothly every day  Mission-driven culture:
Join an organization focused on compassion, innovation, and improving lives      If you enjoy helping others, staying organized, and being part of a purpose-driven team, we encourage you to apply.##
*
* Qualifications:

** Required

Education and Experience    1. Medical Office Assistant Associate’s degree and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or  2. Associate’s degree and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or  3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology;

or  4. High School diploma or High School Equivalency Diploma and the equivalent of four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or  5. High School diploma or High School Equivalency Diploma and the equivalent of three (3) years of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).
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