Court Supervisor

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To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Department:
Administration Pay Grade: 508
FLSAStatus:
Non-Exempt
Job Code: A236

The purpose of this classification is to supervise and provide administrative and clerical support to Court Services. The primary responsibility of an employee in this classification is to ensure and coordinate high-quality administrative support services for Court Services, its staff, and customers.

• Supervises, directs, trains, and evaluates assigned staff, processes employee concerns and problems, directs work, counsels, disciplines, and completes employee performance appraisals; plans daily workload; monitors work products and productivity; makes changes to daily priorities and processes as needed.
• Monitors and distributes cash bail, restitution, over payments of fines or filing fees, and judgment payments.
• Monitors Court files for compliance with court orders, and issues license suspensions and bench warrants for defendants that are non-compliant.
• Coordinates and provides administrative/clerical support for Court Services; processes a variety of documentation associated with division operations within designated time frames and per established procedures; works with and provides guidance and assistance to administrative/clerical staff to ensure uniform and cooperative work efforts.
• Performs customer service functions in person, by telephone, or by mail; provides information or assistance regarding division services, activities, forms, procedures, fees, or other issues; receives and/or disseminates forms/documentation; responds to routine questions/complaints, researches problems, and initiates problem resolution; refers complaints/problems to appropriate personnel.
• Ensures division compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals; initiates any actions necessary to correct deviations or violations.
• Maintains file system of various files/records for the division including electronic files; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; determines which documents should be scanned, shredded, or destroyed and conducts records maintenance activities in compliance with guidelines governing record retention.
• Serves as liaison between the assigned department and other departments/divisions, staff members, City officials, the public, community leaders, outside agencies, or other individuals or organizations for the distribution and receipt of routine information; interacts with various officials and dignitaries involving sensitive client relations; conveys information among division/department personnel; circulates documentation to appropriate departments.
• Processes a variety of documentation associated with department/division operations within designated time frames and per established procedures; receives and reviews various documentation, including warrants, court calendars, transport/transfer orders, and/or writs of possession; reviews, completes, processes, forwards or retains as appropriate.
• Operates a personal computer, scanner, telephone, shredder, general office equipment, or other equipment as necessary to complete essential functions; uses Microsoft Office to produce letters, memos, spreadsheets,…