Director Business Administration

To ensure the integrity of Area processes, internal controls, bookkeeping and cost savings strategies. Consciously establishes a culture that encourages customer focus, individual development, efficiency, collaboration, and creates an environment for process improvements. Upholds and ensures that all Hapag-Lloyd policies and procedures are followed and maintained.

• Manage budgeting and cost control for operational and overhead expenses, including monthly trend analysis and cost standards.
• In collaboration with the Director of Operations, actively manage 3rd party vendors. Support financial audits and ensure compliance with International Financial Reporting Standards (IFRS).
• Ensure compliance with cybersecurity standards (e.g., NIST), US Government contracts (e.g., MSP, VISA, USC-10), tariffs, and regulatory reporting.
• Analyze key performance data and generate reports to drive operational improvements.
• Conduct financial data analysis to support annual tax compliance.
• Oversee Accounts Receivable/Payable and credit policies to minimize financial risk and bad debt.
• Lead Business Systems, IT support, and facilities functions at the internal area level.
• Negotiate and manage vendor contracts (e.g., auditors, insurance providers, vessel managers) to optimize cost, terms, and compliance.
• Set departmental goals, balance workloads, and optimize business administration functions.
• Foster cross-functional communication and collaborate with Area Directors on process improvements.
• Support Senior Leadership in policy implementation and daily operations.
• Coach, develop, and evaluate Managers and staff through regular performance reviews.
• Assist with hiring, problem-solving, and personnel management across departments.

• University degree with an accounting focus, advanced degree preferred. 7 to 10 years of experience or equivalent combination of education and experience.
• Recognizes and attends to multiple facets in issues and problems. Uses a logical and systematic approach to analyze unfamiliar issues and problems. Assembles relevant information from multiple sources.
• Makes sound decisions in ambiguous situations not covered by explicit rules by applying general principles and guidelines. Adjusts decisions to meet changing circumstances or new information. Provides well-thought-out rationale for decisions.
• Actively shares information with others. Reinforces people for contributing ideas and opinions even when their views are ws human side by admitting mistakes.
• Actively attends to what others are saying. Readily grasps key points in verbal communications. Restates verbal communications in own words to ensure accurate understanding.
• Effectively follows Hapag-Lloyd accounting practices in daily and financial work while promoting standard processes and organizational blueprint.
• Structures work of self and others effectively by clearly defining what needs to be accomplished, when, and by whom. Assigns and coordinates available resources (people and equipment) effectively to get work done. Assures clarity of roles and responsibilities with team members. Helps others organize their work and be efficient. Monitors progress on projects delegated to others and intervenes as needed to get projects back on track.
• Uses the business planning/budgeting process to achieve financial objectives. Recognizes trends and patterns in financial data. Uses financial systems and measures to recognize problems and anticipate financial performance. Proposes remedial actions to correct problems; develops financial justification and takes corrective action upon approval. Uses business data to manage own area of the business, recommending function/cost trade-offs where appropriate.
• Readily comprehends written information in area of…