Customer Service Representative - State Farm Agent Team Member
Listed on 2026-06-20
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
I’ve been a State Farm agent for 46 years and lead a team of five with a strong foundation built on experience, consistency, and long-term relationships. From the beginning, I was driven by the goal of owning my own business and building something lasting.
I attended Loyola University and am married with two daughters. Family and stability have always been important to me, both personally and professionally.
For our team, we offer a 401(k), group life and disability insurance. Our office culture is experienced, steady, and service-focused.
We’re looking for someone who already has State Farm experience and is licensed – someone who can step in confidently, contribute right away, and help continue delivering a high level of service to our customers.
Role DescriptionAs a Customer Service Representative – State Farm Agent Team Member with Glen Monroe – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.
Responsibilities- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail‑oriented and able to multitask.
- Previous customer service experience preferred.
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