Logistics; Order Processing

Detailed Job Description

Client: Logistics

Job Title: Logistics (Order Processing)

Schedule: Hybrid onsite in Roswell, the other weekdays can be remote

Address: Roswell, GA 30076

Duration: 06

Months (Extension/Conversion will be based on performance)

Pay Range: $20/hr - $22/hr

• Manage customer order entry and processing using SAP and OCR tools, ensuring accuracy and timely fulfillment.
• Provide excellent customer service by handling inquiries, updating order status, and offering solutions when issues arise.
• Coordinate with internal teams (sales, distribution, customer care) to resolve order issues, returns, and supply chain challenges.
• Maintain accurate records and documentation while meeting key performance metrics like order cycle time and quality standards.
• Support process improvements, collaborate with teams, and communicate effectively to ensure smooth operations and customer satisfaction.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)