Fuel Desk Operations Coordinator

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed Fin Tech company, we are looking to grow our best-in-class financial organization.

OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016!

As a Fuel Desk Operations Coordinator
, you will be responsible for handling the daily operational tasks for the Fuel Desk Department. You will maintain client relationships and provide ongoing education and customer service.

• Manage a portfolio of fuel clients focusing on fuel card usage and growth
• Provide industry leading customer support and troubleshooting
• Develop client relationship to educate and inform customers of how to optimize the value of the OTR fuel program
• Work with different departments to improve features and processes
• Become an expert at servicing customers using our partnership platforms
• Maintain current knowledge on Fuel Desk program and strategies

• Bachelor's degree in business or related field
• Proficiency in MS Excel and related computer knowledge
• Exceptional communication, negotiation, and problem-solving skills
• Team player with multi-tasking and prioritizing abilities
• Strong Customer Service skills

OTR provides a competitive, comprehensive compensation package for our full-time employees:

• Eligibility for Individual and Company bonus programs
• Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability
• Pet Insurance, Paid Family Leave, Employee Assistance Program
• Fully Paid Maternity Leave
• 401(k) with Company Matching
• Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays
• Travel Stipend to support Work Life Balance
• Leadership Development and Training
• Continuous Learning + Professional enhancements
• Weekly Catered Lunches + Casual Dress Code
• Company Paid Fitness Membership
• Volunteer Days and Opportunities with Company-Partnered Charities
• Internal Inclusion programs

OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.

OTR Solutions is an Equal Opportunity Employer