Customer Service Rep ; Marion

Job Overview

Customer Service Rep 1 – Marion County Health Department, Georgia Department of Public Health.

Position will be based at the Marion County Health Department and will perform a variety of general secretarial, clerical, and administrative functions to support the department.

• Collecting and posting payments.
• Completing daily money reports.
• Answering phones.
• Operating standard office equipment.
• Updating databases.
• Providing program information.
• Completing monthly/quarterly reports.
• Other duties as assigned.

High school diploma/GED and one (1) year of experience communicating information in a customer service setting.

Public Health experience, administrative and/or medical office experience.

• Flexible schedule.
• Training opportunities.
• Health insurance, dental, vision, long-term care, and life insurance.
• Employee retirement plan (ERS GSEPS).
• Deferred compensation.
• 13 paid holidays, vacation and sick leave.
• Paid parental leave.
• Part‑time employees eligible for Georgia Defined Contribution Plan.

All employees may be called to serve as essential workers during an emergency, including staffing shelters, SPOC, or POD sites, and are required to report to the designated site. Relocation assistance is not provided. The position may close at any time once a satisfactory applicant pool has been identified.

• State of Georgia employees are subject to State Personnel Board salary rules.
• DPH accepts educational credentials recognized by CHEA and/or DOE.
• Candidates may be subject to pre‑employment drug screening and criminal background check.

DPH is committed to providing access and reasonable accommodation for individuals with disabilities. Applications for reasonable accommodation can be submitted via email at DPH-HR.gov.

DPH is an Equal Opportunity Employer.