Sales Associate; Bilingual in Spanish

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top‑up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of no matter who they are or where they are. One customer, one family, one community at a time.

We are currently looking for a Full Time Sales Associate to join our growing team who will be responsible for promoting and processing all products and services offered by Ria to ensure excellent customer experience. This role includes administrative and office support functions, serving customers, internal departments, other branches, and stores. The Sales Associate will also be responsible for communicating key information to senior staff and assisting with various assigned tasks.

The goal is to contribute to meeting or exceeding the monthly performance targets established by management.

• Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
• Accurately verify or enter the customer’s information on our systems.
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
• Recognize problems, issues or complaints during queries and propose solutions or elevate to the management team.
• Keep up to date with Ria’s products, services and policies.
• Balance the cash register and prepare cash for bank deposit.
• Prepare daily t