Admin Support-WIC-Clarke

Who We Are

We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well‑being; and preparing for and responding to disasters.

As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits.

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long‑term career.
• Take Part in a Hands‑on Working Culture – Work in a unique culture of active engagement and problem‑solving, no matter your role.
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.

This position provides administrative support to ensure efficient clinic operations and exceptional customer service. The ideal candidate will be organized, detail‑oriented, and comfortable working one‑on‑one with clients in a fast‑paced public health environment.

• Greet clients and visitors and provide excellent customer service.
• Answer telephones and respond to client inquiries in a courteous and professional manner.
• Obtain confidential client information and accurately enter data into computer systems in accordance with United States Department of Agriculture (USDA) WIC Program policies and procedures.
• Schedule appointments and maintain accurate client records.
• File and maintain records in accordance with program and agency requirements.
• Assist clients one‑on‑one by explaining program requirements and completing necessary documentation.
• Collect, review, and process required paperwork with a high level of accuracy.
• Utilize basic math skills to perform program‑related calculations and ensure accurate data entry.
• Maintain detailed filing and recordkeeping systems.
• Work effectively in a fast‑paced, high‑volume environment while managing multiple priorities.
• Provide courteous assistance to WIC participants by explaining program procedures and assisting with required forms and documentation.
• Perform other duties as assigned by management.

High school diploma/GED and two (2) years of general office or administrative experience.

• Experience in a healthcare or public health setting.
• Experience providing customer service in a clinical environment.
• Bilingual in Spanish is preferred.

• 13 paid holidays
• Generous annual and sick leave
• Health, dental, vision, and life insurance options
• State retirement and savings plans
• Opportunities for continuing education and professional development

• Physical activity breaks
• Worksite wellness program
• Employee Assistance Programs
• Employee discounts

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary. DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials. The candidate selected for this position may be subject to pre‑employment drug screening and a criminal background check.

Relocation assistance is not provided. In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.

DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email include DPH-ADA.gov.

DPH is an Equal Opportunity Employer.