Customer Retention Specialist - State Farm Agent Team Member
Job in
Roswell, Fulton County, Georgia, 30076, USA
Listed on 2026-07-30
Listing for:
Agentnikki
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Overview
Customer Retention Specialist - State Farm Agent Team Member
Full Time in Roswell - GA
Benefits- Health insurance
- Vision insurance
- Dental insurance
- 401(k)
- Paid time off
- Training & development
- Support customers with questions, updates, and follow-ups (phone and in-person support when needed)
- Help customers through a needs-based conversation so they understand the right options
- Keep things moving behind the scenes—scheduling, next steps, and accurate documentation
- Team up with others to solve issues fast and deliver great service
- Confident with phone and comfortable communicating in person
- Detail-oriented, proactive, and great at listening
- Currently licensed or willing to obtain proper licenses within 30 days
- Comfortable learning and using computer systems
- Bilingual required English + Spanish (strong verbal + written communication)
- Compensation $30,000–$50,000
- 401(k), health benefits, paid time off, flexible hours
- A team that celebrates wins and quarterly team outings to build culture
- Room to grow within the agency as you level up
Apply Now
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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