Solutions Architect

JOB SUMMARY

The Business Development IT Solution Lead is an experienced individual contributor and subject matter expert responsible for leading the IT solutioning component of new supply chain customer pursuits. This role supports pre‑sales activities, including RFI/RFP/RFQ response, customer requirement translation, high‑level WMS/TMS/integration/infrastructure solution definition, IT cost modeling and pricing inputs, solution documentation, client technology reviews, and handoff to launch/IT PM teams upon award.

The role partners closely with Business Development, Operations/Engineering, Finance, and IT functional teams to deliver competitive, accurate, and aggressively responsible technology solutions that help Ryder win new business.

• Lead IT pre‑sales solutioning and RFI/RFP/RFQ response for new customer pursuits, including client requirement discovery, high‑level WMS/TMS/integration/infrastructure solution design, technology presentations, architectural diagrams, solution documentation, and critical design parameter definition.
• Develop IT cost models and pricing inputs in partnership with Finance and IT functional teams, estimating technology project costs, understanding capitalized costs and multi‑year cost impacts, and ensuring timely, accurate, and competitive IT pricing for new business pursuits.
• Coordinate cross‑functional pursuit execution across Business Development, Operations/Engineering, Finance, WMS, TMS, Integration, Infrastructure, IT PM, Solution Delivery, and Account Management teams; support customer tech reviews/tours/demos as needed; manage multiple pursuits and priorities; and transition awarded work to launch/implementation teams.

ADDITIONAL RESPONSIBILITIES:
Performs other duties as assigned.

Bachelor's degree in Information technology, logistics, supply chain, business, or related field.

3 years or more – Technology‑related supply chain industry experience with solution design for warehouse distribution and transportation management, including WMS and TMS capabilities.

IT business development solutioning or similar/relevant experience, including RFI/RFP/RFQ bid response, IT cost model preparation, architectural diagrams, client presentations, and launch‑team handoffs.

Ability to facilitate/translate client needs and objectives into requirements, project estimates, competitive IT solutions, and bid response materials.

Ability to develop/coordinate IT cost models and pricing inputs; understand IT cost drivers, capitalized costs, multi‑year cost treatment, and how IT costs impact overall deal economics; partners with Finance.

Strong verbal, written, presentation, and meeting facilitation skills; able to present technology solutions and ask relevant operational/process questions.

Ability to lead through influence across IT functional teams, Business Development, Operations/Engineering, Finance, IT PM, Solution Delivery, and Account Management without direct supervisory authority.

Strong documentation skills for business requirements, solution scope, critical design parameters, data flows, architectural diagrams, and handoff materials.

Ability to manage multiple pursuits across verticals, set priorities, adapt to changing requirements, and meet urgent deadlines in a fast‑paced environment.

Supply chain technology solutions, including WMS, TMS, warehouse distribution, transportation management, integrations, infrastructure, and related IT components; 3PL/4PL sales/pursuit process, including RFI/RFP/RFQ response, bid solutioning, customer technology reviews, pricing input reviews, and launch/IT PM transition; warehouse systems/platforms such as SCALE, Active, or WMOS; warehouse automation concepts; MS Excel, PowerPoint, and Visio.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.