IT Systems Administrator & Lab Operations Engineer

Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you!

We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration.

As NASA’s largest engineering solutions provider working together with NASA at centers across the United States.

We are seeking an experienced IT Systems Administrator & Lab Operations Engineer to support engineering lab environments for NASA programs. This role focuses on domain/identity administration, endpoint management, system configuration, and day‑to‑day lab IT operations. Ideal candidates bring strong technical troubleshooting skills, experience managing large workstation environments, and the ability to support multidisciplinary engineering teams.

• Manage endpoint platforms (Manage Engine, JAMF, Ivanti, Intune, PDQ, Lansweeper)
• Oversee workstation imaging, OS deployments, patching, and lab refresh cycles
• Support lab systems, printers, network-connected devices, and resource configurations
• Maintain ticketing and inventory systems (Manage Engine Service Desk, Track‑IT, Zendesk)
• Assist engineers during integration/testing events and troubleshoot lab hardware/software
• Uphold cybersecurity and compliance practices; previous LASO or similar experience valued
• Provide documentation, training, and support for technicians and lab users

_This position has been posted at multiple levels.

Depending on the candidate’s experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised._

• Typically requires a bachelor’s degree or equivalent certification in a related area and a minimum of 5 years of experience in the field or in a related area.

• 5+ years of IT Systems Administration or technical support

• Strong experience with domain management, endpoint administration, and GPO

• Hands‑on workstation imaging, deployment, and lab‑scale patching

• Working knowledge of networking fundamentals and basic switch/cabling troubleshooting

• Familiarity with Linux/Unix or willingness to learn

• Excellent communication, customer service, and cross‑team collaboration skills

• Must work onsite at NASA JSC and pass required background checks

• Experience with SSO/MFA (SAML, ADFS migrations)
• Support of technical lab environments or specialized hardware
• Train Service Technicians and other IT Resource Team Members.
• Automation or scripting (Power Shell, Bash, PDQ, JAMF)
• Administer Active Directory, Azure AD/Entra, Group Policy, SSO, and identity workflows
• Server administration (print, SQL, licensing, endpoint management)
• Virtualization experience (Virtual Box or similar)
• NASA or government IT experience

In addition to exciting career opportunities, we also ave:

• Excellent personal and professional career growth
• 9/80 work schedule (every other Friday off), when applicable
• Onsite cafeteria (breakfast & lunch)
• Much, much more!

For more information on our partnership with NASA at Johnson Space Center (JSC), please visit

• Proof of U.S. Citizenship or US Permanent Residency may be a requirement for this position.
• Must be able to complete a U.S. government background investigation.
• Management has the prerogative to select at any level for which the position is advertised.

#JETS #JETSII

Generally, an office environment, but can involve inside or outside work depending on task.

Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time).

Standard office equipment (PC, telephone, printer, etc.).

Regular attendance in accordance with…