Operations & Logistics Coordinator

Operations & Logistics Coordinator (JN - Roswell, Georgia

Salary: USD
70000 - USD
70000 per year

The Operations & Logistics Coordinator is responsible for managing the day-to-day physical flow of products through the organization, including shipping, receiving, inventory control, warehouse organization, and logistics coordination. This is a hands-on role that requires active participation in warehouse activities while ensuring operational efficiency, inventory accuracy, and timely customer deliveries. The successful candidate will serve as the primary owner of warehouse operations and logistics processes and will work closely with Sales, Finance, Production, and Customer Service teams.

• Maintain a clean, organized, and efficient warehouse environment.
• Ensure proper storage and handling of all products and materials.
• Monitor warehouse capacity and organization.
• Support workplace safety initiatives and compliance requirements.

• Coordinate all incoming and outgoing shipments and inspect incoming goods for accuracy and quality.
• Prepare products for shipment, including packaging and labeling.
• Build, wrap, and secure pallets for domestic and international shipments for order and trade shows.
• Coordinate pickups and deliveries with carriers.

• Maintain accurate inventory record by performing regular cycle counts and inventory audits.
• Investigate and resolve inventory discrepancies with the Finance Team.
• Monitor stock levels and communicate replenishment needs to the Director.
• Ensure all inventory transactions are properly recorded in the ERP system.
• Process unusual inventory movements and adjustments.

• Obtain freight quotations and select cost-effective shipping options and get approval by the Director of Operations.
• Track shipments and proactively address delivery issues.
• Coordinate international and domestic shipments, with our team in Germany and our logistics company.
• Ensure compliance with shipping requirements and documentation.

• Process PO and Sales orders for internal procurement.
• Back up for invoicing clients.
• Follow up on prepayment with clients.
• Collaborate in collecting payments for commissioning missions.

• Collaborate with cross-functional teams to improve efficiency.
• Process RMA processing between the support team and operations.
• Help assemble Trade Kit shows and perform configuration.
• Support the Director of Sales in tasks related to the experience center.
• Install the license in hardware equipment before shipping.

• 2+ years of experience in operations, administrative support, or related fields.
• Experience with ERP systems (ODOO, Microsoft Dynamics 365 preferred).
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word).
• Ability to manage multiple priorities and work both independently and collaboratively.
• Comfortable performing light physical work (packing, organizing, or moving small equipment).
• Professional and approachable demeanor for client-facing interactions.