Sr. Manager, Strategic Accounts; East

Position: Sr. Manager, Strategic Accounts (East)
The Senior Manager, Strategic Accounts, will be responsible for managing relationships and driving growth for Commercial Water with their focused accounts. This leader will provide leadership to a regionally defined team consisting of a Regional Account Managers. In this pivotal position, you will craft and execute innovative sales strategies while leading a team of motivated sales professionals. Your leadership will transform them into a powerhouse of success through targeted coaching, training, and mentorship.

We are seeking a trailblazer with deep roots in the HVAC and Water Heating/Plumbing distribution industry, armed with valuable market connections and a relentless drive to

exceed customer expectations. If you are passionate about inspiring others and thrive in a fast-paced, customer-centric environment, this role is your opportunity to make a significant impact.

This position will serve our US Commercial Water Division, located in Northeast, Central & Southeast Florida. This position requires up to 75% travel.

Leadership - This role will build and develop a team of innovative salespeople who know how to think and partner strategically to exceed sales goals.

Market Execution - Works with market launch teams to ensure cohesive plan established and seamlessly launched.

Collaboration Point for Region
- Key Collaborator to drive coordination across teams in highly fragmented or structure; uses substantial sales/go to market knowledge to meaningfully inform business needs that guide operations.

Channel Conflict Resolver - Leads collaboration across the region sales teams to resolve conflict with Premier National Account customer and other customers, reps, and distributors.

Communication - Drives effective communication of account direction, objectives, and performance across the region.

Forecast - Adjusts sales forecasts and projected expense budgets designed to attain sales and profit objectives.

Program Management - Align rebate and related incentives/programs across the region to ensure consistency and good financial performance.

Sales Incentives - Ensure key targets/drivers across markets and on the aggregate are aligned to overall P&L expectations;
Evaluate market performance to KPIs and recommend actions to drive further progress.

Customer Experience - Partner with Customer Experience leaders across Air, and Water to inform sales team of high-volume issues raised through customer contact (calls, chatbot etc.), proactive responses to field quality issues, resolutions to field issues and additional customer prioritized initiatives.

* Bachelor's Degree - Business Management or Engineering or related field and 10 years minimum of prior relevant experience.

* Proven track record of successfully managing and growing large, complex accounts.

* Experience with and knowledge of assigned Air and Water product line markets and distribution channels.

* Ability to build consensus on key division strategies and programs.

* Strong negotiation and relationship-building skills, with the ability to influence and engage with senior-level stakeholders.

* Demonstrated ability to work well with others is a matrix team environment.

* Excellent strategic thinking and problem-solving skills, with the ability to develop and execute account plans that drive business results.

* Knowledge of Division's customers, markets, and channels.

* Must be capable of analyzing, interpreting, and communicating data.

* Demonstrated skills in business planning and customer analysis.

* Ability to work independently and make informed defendable decisions as they relate to customer, pricing, and strategies.

* Experience in conducting business/affairs at the executive level.

* Must be capable of presenting information and responding to inquiries from internal/external customers.

* Experienced in developing and managing budgets.

* No travel restrictions--Must be willing to travel extensively up to 75%.

HOW TO STAND OUT

* Master's Degree - Business Management or related field

* Water/Plumbing and HVACR Industry Experience

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