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Homecare Office Manager

Job in Roswell, Fulton County, Georgia, 30076, USA
Listing for: Trusted Hands Senior Care
Full Time position
Listed on 2026-09-09
Job specializations:
  • Management
    Operations Management, Office Manager, Administrative Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below

Operations Manager – Home Care

Company: Trusted Hands Senior Care Location: Roswell, GA Reports To: COO

Job Summary

Trusted Hands Senior Care is seeking a strong, hands-on Operations Manager to oversee daily office operations, staffing, efficiencies, compliance and high-quality client service delivery. This leadership role requires someone who is organized, solution-driven, and able to manage both people and processes in a fast-paced home care environment.

Key Responsibilities
  • Manage day-to-day office operations, full cycle and emergent situations
  • Maintain consistent office environment and culture
  • Ensure smooth coordination across all teams
  • Lead and supervise office staff
  • Resolve employee conflicts and handle disciplinary actions (office & field)
  • Oversee scheduling and staffing gaps
  • Monitor local contract progress and time reconciliation
  • Conduct employee evaluations and discipline
  • Oversee onboarding for new hires and clients
  • Ensure compliance with company policies and procedures
  • Participate in client visits and monthly team meetings
  • Track and report on operational performance
  • Provide weekly updates and findings to leadership
  • Support new client intake and service setup
  • Conflict resolution management
Qualifications
  • Experience in home care or healthcare operations, or related field (preferred)
  • Strong leadership and team management skills
  • Excellent problem-solving, organizational and communication abilities
  • Ability to multitask, adapt in a fast-paced environment, and mange competing priorities
  • Strong communication and interpersonal skills
  • Knowledge of industry level compliance and regulatory standards (preferred)
  • Reliable, professional, and punctual
  • Proficiency in MS Office
What We’re Looking For
  • Culture:
    Positive attitude with strong leadership presence
  • Critical thinker who can pivot and solve problems quickly
  • Ability to manage different personalities and skill-sets effectively
  • Accountable and takes ownership
  • Maintains professionalism and composure under pressure
Schedule
  • Full-time, Permanent
  • Primarily in-office
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