Landscape Account Manager

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At Ed Castro Landscape, we are redefining luxury outdoor living through innovative design, precision installation, and exceptional maintenance services. Serving the Greater Atlanta area, we specialize in creating sophisticated, sustainable landscapes for high-end residential and commercial clients. Our team is driven by craftsmanship, attention to detail, and an unwavering commitment to client satisfaction.

Ed Castro Landscape is hiring a Landscape Account Manager to join the team. The Account Manager (Client Representative) plays a critical role in delivering an elevated client experience while driving operational excellence and profitability. This is a highly visible, client-facing position that blends relationship management, field operations, horticultural expertise, and leadership. The ideal candidate thrives in a fast-paced, high-expectation environment and is passionate about delivering best-in-class landscape solutions.

• Serve as the primary point of contact for assigned landscape maintenance clients
• Conduct regular property inspections to ensure quality, identify needs, and maintain contract compliance
• Develop and present proposals, enhancements, and detailed cost estimates
• Coordinate services from proposal through execution with accuracy and timeliness
• Maintain proactive, professional communication to exceed client expectations
• Support billing, collections, and documentation for maintenance and enhancement services

• Oversee landscape maintenance crews through effective leadership of a Production Manager
• Train, coach, and develop team members on safety, quality standards, and best practices
• Perform routine quality control visits to ensure work meets company and client standards
• Manage schedules and workflows to maintain efficiency and service excellence
• Ensure accurate documentation for contracts, enhancements, and site updates
• Troubleshoot field challenges and implement timely, effective solutions

• Apply strong knowledge of Georgia plant material, turf management, and seasonal care practices
• Read and interpret landscape plans, blueprints, and site specifications
• Oversee proper use of fertilizers, pest control, and disease management programs
• Diagnose and manage irrigation systems
• Support installation and maintenance of low-voltage landscape lighting

• Achieve or exceed revenue and profitability targets for assigned accounts
• Identify and develop opportunities for enhancements and additional services
• Monitor budgets and contribute to job costing and P&L performance
• Maintain accurate estimating, tracking, and billing records

• Minimum 5 years of experience in landscape account management or operations
• Strong horticultural knowledge, preferably within Georgia or similar climates
• Valid, clean driver’s license
• Industry certifications (e.g., Georgia Certified Landscape Professional) preferred
• Experience with industry software (Aspire, Company Cam, Geo Tab) and Microsoft Office
• Bilingual (English/Spanish) is a plus
• Strong communication, leadership, and organizational skills
• Ability to read and interpret site plans and maintenance specifications

• 401(…