Keyholder, Retail

Join to apply for the Keyholder role at Torrid

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our stores offer an exciting, one-of-a-kind experience for customers and employees. We are committed to cultivating a welcoming, inclusive and diverse culture with a focus on open dialogue, empowerment, recruitment, training & development and retention. Inclusion of diverse backgrounds and perspectives is fundamental to our success.

• In partnership with the management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service to drive positive customer connections and loyalty
• Support management in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment
• Perform register functions with sales, promotions and product knowledge to drive add-on sales
• Assume responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Able to work a flexible schedule including holidays, nights and weekends

• Previous specialty/apparel retail management experience with proven ability to lead teams to success and achieve sales performance
• Ability to multitask in a fast-paced environment while creating an amazing customer experience
• Flexibility to adapt to changing environments, challenges, job duties, and schedules
• Fashion-focused attitude and awareness of current trends

• Able to stand and walk for scheduled shifts
• Able to pack and unpack shipments and move store fixtures; may lift up to 50 pounds
• Able to reach for merchandise using ladders, step stools, or merchandise poles

• Associate discount of 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), and tuition reimbursement
• Sick time benefit available where legally required

The job posting describes the general nature of work and is not intended to be inclusive of all duties. It is subject to change. Torrid is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

If you are unable to access , you can request reasonable accommodations by emailing us. Our company participates in E-Verify. Please review the following posters and notices: E-Verify Poster, Eligibility to Work Poster, CPRA notice, and EEO poster at the links provided in the original posting.

Seniority level:
Mid-Senior level

Employment type:

Part-time

Job function:
Sales and Customer Service

Industries:
Retail