Sales Team Member

Customer Service

• Greet Customers with a smile, be friendly, and offer prompt service.
• Greet gasoline customer on intercom (if applicable).
• Practice the suggestive sell.
• Thank customer.
• Adhere to all city, county, state and federal alcohol and tobacco regulations.

• Efficiently operate cash register making sure to ring all sales and managing cash and credit cards as directed by your manager.
• Operate lottery/lotto terminal.
• Operate gasoline intercom and console.
• Operate shift within all company guidelines.

• Sweep and mop floors.
• Clean shelving and racks.
• Clean and sanitize restrooms.
• Clean and sanitize all fast food and drink equipment.
• Clean and organize cooler.
• Clean all windows, doors, and cooler doors.
• Clean gasoline islands and pumps.
• Empty trash inside the store and on the lot.
• Check equipment and temperatures.
• To perform other tasks assigned by the store manager.
• Assist the manager in seeing that the store maintains a 95% or better on store inspections.

• Stock items on shelf and racks.
• Change syrup box for fountain drinks.
• Keep fast food area stocked with coffee, and hot chocolate.
• Rotate all stock and pull out-of-date stock off the shelf and store in the backroom for supplier credit.
• Stay familiar with the products and prices in the store.

• Complete the shift check-in procedures before starting the shift and complete check-out procedures at the end of the shift.
• Be alert to shoplifting prevention procedures.
• Practice good cash control at all times.
• Follow company policy with regard to excessive cash in registers, change box, and safe security, as directed by the store manager.
• Follow correct vendor check-in procedure as defined in the operations manual and as directed by the store manager. Make sure you check every item delivered by the vendor and match with the invoice.
• Protect company assets at all times.
• Follow robbery deterrence guidelines at all times.

• Follow the work schedule as posted, unless a change in schedule is arranged with the store manager.
• Ensure that the manager is aware of all sales, cash or operating discrepancies within 24 hours.
• Prepare a shift report at the end of the shift as per company guidelines.
• Properly post all hours worked on the time sheet, and sign it to verify the hours worked.
• Advise the store manager of any personnel situations or policy violations that have an adverse affect on the store’s operation.
• Report any equipment (coffee machines, microwaves, refrigerators, gas pumps, lights, plumbing fixtures, etc) which are not working to your station manager.

• Read, understand, and write the English language at the eighth-grade level.
• Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in.
• Have sufficient visual acuity to check identification.
• Read and understand instructions for operating electronic cash registers and other equipment.
• Can lift up to 50 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers.
• Can stock shelves and coolers.
• Can react to a fire by lifting the fire extinguisher and using it to extinguish the fire.
• Tolerate exposure to gasoline fumes and cleaning products.
• Can climb a ladder to clean windows.
• Sweep and mop floors, dust shelves, and lift and carry out trash containers and place in an outside bin.
• Can clean the parking lot and ground surrounding the convenience store.
• Can enter and work in a refrigerator walk-in cooler as needed.

The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary for the position described. Management reserves the right to revise or change this position description at any time.

18+ years old