Anna Ruby Falls - Retail Associate Helen, GA

FIND is a 50+-year-old nonprofit headquartered in Pisgah Forest, NC whose mission is to provide all people with education, recreational and interpretive opportunities about natural resources and cultural history. FIND Outdoors serves over 800,000 visitors each year with over 150 educational and recreational programs, special events, and tours, and manages 15 recreations, education, and camping facilities in North Carolina, Kentucky and Georgia.

In addition, FIND offers our visitors forest- related gifts, education resources, and provides partnership opportunities for the health of our forests and the safety of our forest users on public and private lands.

We are looking for a Sales Associate to provide excellent customer service at the Anna Ruby Falls Recreation Area. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after‑sales services)
• Answer customers’ questions about specific products/services
• Ensure racks are fully stocked
• Manage returns of merchandise
• Provide customer feedback to the Site Manager
• Stay up‑to‑date with new products/services

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast‑paced environments