Pet Lead - Customer Care & Store Leadership
Job in
Roswell, Fulton County, Georgia, 30076, USA
Listed on 2026-07-13
Listing for:
PetSmart
Full Time
position Listed on 2026-07-13
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail & Store Manager
Job Description & How to Apply Below
Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This role drives pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results.
The role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement.
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