HVAC Service and Maintenance Technician

About the Role Aire Serv of Woodstock is seeking an experienced HVAC Technician to join our growing team in North Atlanta, GA. The ideal candidate has 5–7 years of hands-on experience in residential and/or light commercial HVAC maintenance and service.

This is a customer-facing, residential service role where you’ll meet the customer in their home, complete the necessary repairs or maintenance, and talk with them about recommended solutions. You will succeed here by providing a world-class experience and caring about the customer's needs.

At Aire Serv, we’re known for our excellent customer service, professional image, and Done Right Promise. We’re looking for someone who can live up to our high standards of service and professionalism. If that’s you, apply today, and someone from our team will respond within 24 hours.

Qualifications5–7 years of experience as an HVAC service/maintenance and install technician EPA Universal Certification required (additional HVAC certifications preferred)
Strong technical knowledge of HVAC systems and controls

Proven experience using trade business management software (e.g. Service Titan)
Ability to lift 60 lbs.

Process oriented. Willing and able to learn

Valid driver’s license with a clean driving record

What You’ll DoDeliver world-class service and experience for our customers

Perform installs, diagnostics, troubleshooting, and repairs on heating, cooling, and ventilation systems

Conduct preventive maintenance to ensure peak system performance and efficiency

Advise on system upgrades, improvements, and service plans

Communicate clearly with customers their system issues and explain options

Complete service tickets, reports, and maintain records using company-provided technology

Uphold safety standards and comply with EPA regulations and industry codes

Professional appearance and personality: represent the company professionally in the field

Ability to work independently and as part of a team Compensation & Benefits Competitive pay (based on experience) and year-round employment

Additional earning potential with spiffs, commission, and bonuses for performance

Health insurance contribution — up to $400 per month toward your choice of health insurance plan, beginning after 60 days of employment.

Dental insurance, beginning after 60 days of employment.

Paid time off the first year with increases each year, plus paid holidays

Retirement plan contributions

Career path based on your goals and aspirations

Access to broad and frequent in-person and online training

Company work vehicle (take-home can be an option)
Company-provided cellphone & computer

Uniforms, and safety gear provided

How Will You be Measured?

Punctuality, Reliability, and Availability Quality of Work: the work must be done correctly the first time Efficiency: doing the job well and promptly are critical to success in this role Customer Satisfaction: you will be responsible for delivering an amazing customer experience

Key Service Metrics: we use a scorecard system so that you have clear goals and will know exactly how you are performing.

Why Join Us?

With more than 250+ locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
#J-18808-Ljbffr